the product was burning down the house
The product I bought burned my house down 4 years ago. It suddenly started burning down. Since I am not in America, I could not file a lawsuit. But I knew that in such cases they replaced the product with a new one. Even though I told them and sent the product pictures, they did not give me a new product. However, this was not my fault. The product was going to burn down my house. Be careful when buying, if you are in America, you can file a lawsuit and get compensation.